Who we are

El Tawfik Tours values your privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or communicate with us.

1. Information We Collect

We collect the following types of personal information:

  • Personal Identifiable Information (PII): Name, email address, phone number, passport details, and billing information.
  • Travel Preferences: Accommodation, flight, and tour package choices.
  • Payment Information: Credit/debit card details (processed securely through third-party payment gateways).
  • Technical Information: IP address, browser type, and device information when you visit our website.

2. How We Use Your Information

We use your information to:

  • Process bookings and payments.
  • Communicate with you about your reservations and travel plans.
  • Provide customer support and respond to inquiries.
  • Send promotional offers and newsletters (if you opt-in).
  • Improve our website and services.
  • Comply with legal and regulatory obligations.

3. Sharing Your Information

We may share your information with:

  • Service Providers: Airlines, hotels, tour operators, and payment processors to facilitate bookings.
  • Legal Authorities: If required by law or to protect our rights.
  • Marketing Partners: With your consent, for promotional purposes.

4. Data Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

5. Your Rights and Choices

You have the right to:

  • Request access to the personal data we hold about you.
  • Request corrections or deletion of your data.
  • Opt out of marketing communications.

To exercise these rights, please contact us at info@eltawfiktours.com

6. Cookies and Tracking Technologies

We use cookies and similar technologies to improve user experience and analyze website traffic. You can manage cookie preferences through your browser settings.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for their privacy practices and encourage you to review their privacy policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

El Tawfik Tours
124 El Haram Street, Cairo, Egypt
Info@eltawfiktours.com
‪+20 101 100 9520‬