Who we are

Effective Date: 01/Jan/2025

Welcome to El Tawfik Tours! By accessing or using our website and services, you agree to be bound by these Terms of Service (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using our services, you confirm that you have read, understood, and agreed to these Terms. If you do not agree, please refrain from using our services.

2. Services Provided

El Tawfik Tours provides travel-related services, including but not limited to:

  • Tour packages and excursions
  • Flight and hotel bookings
  • Transportation arrangements
  • Travel consultation and customer support

3. Booking and Payments

  • All bookings require a deposit or full payment as specified at the time of booking.
  • Payments can be made via credit/debit card, bank transfer, or other accepted methods.
  • Prices are subject to change without prior notice due to fluctuations in exchange rates, taxes, or supplier adjustments.

4. Cancellations and Refunds

  • Cancellation policies vary by service and provider. Clients are advised to check the terms before booking.
  • Refunds, if applicable, will be processed according to the policy outlined at the time of booking.
  • No refunds will be issued for no-shows or last-minute cancellations.

5. Responsibilities and Liability

  • El Tawfik Tours acts as an intermediary between clients and service providers (hotels, airlines, etc.).
  • We are not responsible for delays, cancellations, or service issues caused by third parties.
  • Clients must ensure they meet all visa and travel requirements before departure.

6. User Conduct

By using our services, you agree not to:

  • Use our website for fraudulent or illegal purposes.
  • Disrupt the operation of our services.
  • Provide false or misleading information when booking.

7. Intellectual Property

All website content, including text, images, logos, and design, is the property of El Tawfik Tours and may not be copied, modified, or used without permission.

8. Privacy Policy

Your use of our services is also governed by our Privacy Policy, which details how we collect, use, and protect your personal information.

9. Amendments to Terms

We reserve the right to modify these Terms at any time. Updates will be posted on our website, and continued use of our services constitutes acceptance of the revised Terms.

10. Governing Law

These Terms are governed by the laws of Egypt. Any disputes arising from these Terms will be resolved in Egyptian courts.

11. Contact Information

For inquiries or assistance, contact us at:

El Tawfik Tours
124 El Haram Street, Cairo, Egypt
Email: Info@eltawfiktours.com
Phone: +20 101 100 9520

By using our services, you acknowledge that you have read and understood these Terms and agree to be bound by them. If you have any questions, please reach out to us.